Privacy Policy

According to IT act 2000, the Privacy Policy is an electronic record documented as electronic contract having rules under it along with the amended provisions related to the electronic document in different statutes. There is no need of any physical or digital signature on the privacy policy.

It is basically a legal document between the Chatlines Center and the website users and these terms upon user acceptance will become effective and will govern the relationship between company and its users. The privacy Policy is documented exactly as per the IT provisions and is published for use, collection, storage and transfer of sensitive personal data or information.

Users are requested to carefully go through the privacy policy before using the website because using the website indicates that you agree, understand and give your consent to the policy. Users are requested to not use the website if they do not agree with the privacy policy.

By giving your information or using the facilities of the website, users give their consent to the collection, storage, processing and transfer of all or any of their personal or non-personal information as stated in this privacy policy. Users also give their acceptance that collection, use, storage and transfer of their information will not cause any loss or wrongful gain to them or to any person.


Users using the website need to share personal information like name, address, sex, age, PIN code, debit or credit card detail, medical history, sexual orientation, bio-metric information along with password for registering with the website. These information are vital to provide users with extremely user-friendly experience. The information is service dependent and might be used to protect, maintain and improve services for coming up with new services. Freely available or accessible information in public domain or information furnished under the Right to Information Act, 2005 or other law will not be considered as sensitive.


In order to enhance site’s responsiveness for the users Chatlines Center may use cookies or other similar electronic tools. Cookies is also used to collect information, to assign every visitor a unique random number as a User Identification that help to understand individual’s interest using the Identified Computer. However, the use of cookies does not allow Chatlines Center to know about the users until and unless they voluntarily reveal about themselves. The cookies only contain personal information provided by the users and cannot read data from the hard drive. The affiliates of the Chatlines Center might assign their own cookies to the user’s browser, which is not in the control of the company.

Chatlines Center’s servers automatically collect limited information about users Internet connection like IP address when they visit site. Though their IP address does not personally identify them and this information is used to deliver them with web pages upon request. In order to customize the website as per users’ interests, to measure traffic and let our affiliates know the locations from where the visitors are coming, cookies is used.

Links to Other Sites

Privacy Policy stated here are only for this website only and the links of other websites provided here are only for reference purpose and this website is not responsible for the way the users use there websites.

Information Sharing

Users personal information are shared to the third party without obtaining their prior consent in the following circumstances:

a) When it is required by law or by any court or government agency or authority to disclose for the identity verification purpose or for the detection, prevention, investigation like cyber incidents or for prosecution and punishment of offenses. These disclosures are framed in good faith and belief that such disclosure is reasonably necessary for enforcing these terms and for complying with the applicable laws and regulations.

b) These information is shared within the group companies and officers and employees of such group companies for the purpose of processing personal information on their behalf. Recipients of such information process such information based on the company’s instructions and in compliance with this privacy policy and any other apt confidentiality and security measures.

Information Security

To prevent unauthorized access or alteration, disclosure or destruction of data apt security measures are taken like internal reviews of storage, data collection, processing practices and security measures like apt encryption and physical security measures to prevent unauthorized access to systems where personal data are stored.

The website information is safely stored within the controlled database stored in servers secured behind a firewall. Server access is protected with password and is strictly limited. No security measures are effective, as every security system is penetrable. Database security is not guaranteed and nor the website ensures guarantees to the user’s information that might get intercepted while being transmitted over the Internet. Information posted on the discussion area can be viewed by anyone having the Internet access.

The privacy policy might be frequently changed to incorporate necessary changes in the future. However, the information provided will be consistent with the privacy policy under which the information are collected, regardless of the guidelines of new policy.

Grievance Redressal

Complaint, abuse or concern of the users related to content or breach of privacy terms should be informed in writing to the designated Grievance Officer or by digitally signed email.